DOTr OnLine Complaint Form
  1. For your complaints please fill up this form completely. We will contact you to process and validate your complaints. Thank you very much.

     

    Note: We respect your privacy. Your personal information will not be shared to any unauthorized personnel or external party.
     
  2. Please Enter Your Contact Information

  3. FullName (Pangalan)
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  4. Contact No. (Telepono, landline or cellphone - no blank spaces in between numbers)(*)
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  5. Please enter full address. (Tirahan. Pakilagay ang kumpletong tirahan)
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  6. Email (*)
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  7.  

  1.  

    Complaint Details

  2. Type of Complaint (Fast Meter, Overcharging, Refusal to Convey, Arrogant Driver or Conductor, Contractual Conveyance, Cutting Trip, Smoke Belching, Colorum / No Franchise, Hit & Run, Sexual Harassment)
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  3. Incident Date(*)
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  4. Incident Time
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  5. Place of Occurrence
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  6. Details of the Incident (Please make sure to include details such as name of person, plate number, vehicle operator, etc.)
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  7. (attach pictures, videos as evidence)(*)
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  8. I am willing to attend hearing (Payag akong dumalo sa mga pagdinig) * If you answer "No," the DOTr Action Center will inform the operator so that the latter may make the necessary action on the matter. (Kung ang napili ay "Hindi," ipagbibigay-alam ng DOTr Action Center sa operator/may-ari ang naganap upang sila ang gumawa ng karampatang aksyong pagdidisiplina)(*)
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